Autumn Flower & Forager Box or Basket

Booking Policy

Workshop Terms and Conditions By booking a workshop at Harmony Flowers, you agree to the following terms and conditions: 1. Booking and Payment Full payment is required at the time of booking to secure your place in the workshop. Spaces are filled on a first-come, first-served basis. 2. Age Restrictions Workshops are generally restricted to participants aged 16 years and older. Individuals under 16 may only attend if the specific workshop description explicitly states that younger children are permitted. 3. Cancellations and Refunds More than 14 days before the workshop: You are eligible for a full refund or a one-time transfer to a future workshop date, subject to availability. Between 7 and 14 days before the workshop: You are eligible for a 50% refund, or you may transfer your ticket to another person for the same scheduled date. Less than 7 days before the workshop: Bookings are strictly non-refundable and non-transferable to future dates, as fresh materials and flowers will have already been ordered for you. However, you are welcome to send someone else in your place. 4. Workshop Cancellations by Us In the rare event that we must cancel a workshop due to low enrollment, staff illness, or unforeseen circumstances, you will be notified as soon as possible. You will receive the option of a full refund or a priority transfer to a rescheduled or future workshop date. We are not responsible for any travel or accommodation costs incurred. 5. Dietary Requirements and Allergies Complimentary cake and refreshments may be served during the workshop. It is the attendee's responsibility to notify us of any severe food allergies or dietary restrictions at least 48 hours before the workshop. While we do our best to accommodate requests, we cannot guarantee a completely allergen-free environment. 6. Studio Safety and Liability Floristry involves working with sharp tools (such as secateurs and scissors) and natural plant materials. Attendees are responsible for their own safety and must follow all safety guidance provided during the workshop. Harmony Flowers is not liable for any personal injury, allergic reactions to plants or food, damage to clothing, or loss of personal property during the session. 7. Photography and Media We may take photographs or videos during the workshop for promotional and social media use. If you do not wish to be photographed, please inform the instructor before the workshop day.